Středa 22. března 2023, svátek má Leona
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Telephone Communication

Read the statements based on the article and decide whether they are true or false:

1. You should keep the conversation as long as possible.

2. You should leave the conversation on a high note.

3. You should have a purpose to your call.

4. You should be positive.

5. You should leave a message on your third call only.

6. It is appropriate to call before 8 am.

7. You should leave coherent messages.

8. You should smile when calling as the person will recognize that.

9. You should continue working and checking your emails while calling.

10. You shouldn´t answer the phone any sooner than after the third ring.